【Store Manager Candidate × Base Salary from 300,000 yen】For those with sales experience, but who can't see the next stage.
HushTug is recruiting full-time store staff.
Currently, we have stores in Ikebukuro and Harajuku Omotesando, and we plan to open new stores in the future.
As a sales staff member for our expanding retail business, why not help HushTug become a globally recognized brand?
(*We welcome inquiries for consultations and questions, not just applications!)
01What is HushTug?
HushTug is a leather brand that launched in 2019.
Although all founding members had no apparel experience, we are grateful to have grown to receive 100 orders daily.
While primarily expanding through online sales, we opened the Ikebukuro store in 2023 and our second store, Harajuku Omotesando, in 2025.
Currently, our two stores combined achieve monthly sales of 10 million yen.
We aim to open our third store in 2026 and plan for further expansion.
Ikebukuro store, operating since 2023
Harajuku Omotesando store, opened in 2025
We are currently growing at a speed that surpasses long-established brands that have been around for decades, and we plan to continue expanding our business through online channels and new store openings.
02Recruitment Background
HushTug has grown primarily online until now.
However, going forward, store operations and expansion will become the core business of the brand.
Behind this is a change we noticed precisely because we have grown the brand online.
While online purchasing experiences are becoming increasingly convenient due to advancements in AI and devices, there are also things that cannot be solved by these alone.
This is the fundamental human desire to "see, touch, and choose in person." People don't want to make a mistake when buying expensive items, and they want to feel satisfied when choosing something important.
That feeling will never change.
In other words, HushTug's store staff will play a very important role in the future.
03Job Responsibilities
At HushTug, we view our store staff not as "mere salespeople" but as central figures who directly convey the brand's value to customers.
However, the actual work is not particularly difficult.
What's needed is not flashy customer service skills or specialized knowledge, but simply an honest approach to each customer in front of you.
If you have sales experience, we will thoroughly teach you HushTug's unique customer service and workflow one-on-one after you join, so you can start with confidence.
Specific tasks include:
In-store customer service (communication to build brand fans, more than just "selling")
Accounting operations
Inventory management and ordering
Administrative tasks related to store operations
Goal management and actions to achieve them
Shift creation and staff training
Optimization of displays and arrangements
Store SNS outreach and management
Weekly in-office store meetings
None of these are glamorous jobs, but the accumulation of each one leads to customer experiences where they think, "I'm glad I came," and "I'm glad I bought it at this store."
That is the main reason why HushTug's stores are supported.
A day in the life of a HushTug store and staff member
Furthermore, as you continue this job, you will naturally acquire the following skills:
Fundamental improvement of customer service skills Because there are no sales quotas, you can genuinely engage with customers in front of you, honing "customer service that creates fans" rather than "customer service that sells."
Acquisition of a multi-faceted business perspective Proximity to other departments such as product planning, marketing, and back office allows you to understand the overall business flow while in the store, enabling you to acquire both customer service and business perspectives simultaneously.
Store operations and management perspective You will become able to act with a perspective on "running a store," including inventory, ordering, and staff movements. This will form the foundation for you to step up to becoming a store manager and taking charge of store operations in the future.
These skills are essential for any job, not just sales.
In other words, your experience as a HushTug store staff member will likely be a time that elevates your career significantly.
The significance of working as HushTug store staff
Working as a HushTug store staff member is not just about customer service and sales.
We are looking for someone who can eventually take charge of a store.
In a store, in addition to customer service, a perspective on managing the entire store is required, including inventory, ordering, operations, and staff coordination.
Through daily work, you will naturally acquire the mindset of a store manager.
What a store manager needs is not just sales management.
The ability to foster relationships among staff, build trust with customers, and make on-the-spot decisions are essential for motivating people and creating a harmonious environment.
These abilities are practical management skills that can only be acquired through hands-on experience in the field.
HushTug is still a developing brand.
Therefore, opinions and improvement suggestions like "This would be better" are easily reflected in actual store operations.
As a store manager candidate, you can gain proactive involvement in store creation by considering store policies and operations.
Experience as a store staff member will definitely lead to your next career step, such as becoming a store manager or overseeing multiple stores.
"I was entrusted with a store at HushTug."
Such an experience, which you can proudly state, will be a great strength in your career.
Instead of managing an already established store, you will be nurturing stores that are just beginning to expand.
Would you like to be at the center of this and contribute to HushTug's store development?
03Desired Candidate Profile
When you apply, we will consider various factors such as your motivation and personality, but HushTug is particularly looking for individuals who meet the following criteria:
Those with sales and customer service experience
Many customers visit HushTug stores after learning about the brand online, so there's no need for high-pressure sales tactics.
However, basic customer service experience and skills as a salesperson are a great asset when interacting with customers.
The industry doesn't matter.
This is an environment where you can fully utilize the sales and store staff experience you have accumulated.
Furthermore, HushTug is currently in the initial stages of store expansion.
We would like you to be involved in nurturing the store business itself, sharing your past field experience with other staff members.
Those who want to work by thinking and acting independently, not just following manuals.
At HushTug, we value thinking, innovating, and executing independently more than simply performing tasks according to a set of rules.
In customer service, no two customers have the same situation or values.
This role is suitable for individuals who can assess each customer's situation and provide optimal suggestions on the spot.
Furthermore, precisely because we are in the initial phase of store expansion, small daily observations and improvements directly contribute to the store's growth.
Those who aim for career advancement and wish to work long-term.
HushTug is recruiting store staff who are expected to become store manager candidates who can take charge of a store in the future.
Experience in management positions such as store manager or assistant manager is, of course, welcome, but even if you haven't held such a position, we strongly encourage those with:
・Sales and staff management experience ・A desire for growth, but a current environment where the next step isn't clear
to apply.
Furthermore, we particularly value individuals who have steadily worked at one workplace throughout their careers or who have consistently dedicated themselves to their jobs.
Those who can empathize with the HushTug brand and products.
The HushTug brand prioritizes simplicity and integrity in its product planning and sales.
Naturally, it's not necessary to empathize with everything, but since your job involves introducing products to customers, if you can empathize with the brand and products, you will be able to recommend them with greater confidence.
04About Work Style
Work Location
You will primarily be working at:
HushTug Harajuku Omotesando store, approximately 8 minutes walk from Harajuku Station (approx. 4 minutes from Meiji-jingumae Station, approx. 9 minutes from Omotesando Station)
HushTug Ikebukuro store, approximately 15 minutes walk from Ikebukuro Station
The planned Shinjuku store, to be opened in the future
You may also be required to commute to the head office in Otsuka Station irregularly.
Unless requested, there is currently no possibility of transfer or relocation from existing stores or future urban stores.
Workplace Atmosphere
While there are rules in our stores to ensure customers have a comfortable experience, we aim for a workplace that thoroughly eliminates unnecessary stress outside of those rules.
Freedom in hairstyles and clothing
Freedom to take breaks (depending on the number of people in the store and business hours)
Ability to sit and work when there are no customers
No sales quotas or self-purchases
No heavy physical labor required
There are no suffocating hierarchies or internal politics, and everyone in the workplace is genuinely focused on their skill development and improving customer satisfaction.
Even store staff have a high degree of individual discretion regarding suggestions for store improvements and customer service methods, which is a differentiating factor from other brands.
Additionally, due to the small number of staff, there are many opportunities for communication with the president, vice president, and head office staff, and store staff opinions are often adopted.
HushTug is currently operated by 11 full-time employees (6 men, 5 women) and 2 male executives.
The average age of full-time employees is 27, making it a relatively young organization.
In addition, we have 20 contract and part-time members (10 men, 10 women), and a team of approximately 30 supports HushTug.
◇Interview with the CEO
◇Interview with the Vice President
About Holidays
One of HushTug's cultural tenets is "rest properly when it's time to rest."
We have a complete two-day weekend system, and employees are asked to submit their desired days off for the following week by Thursday of the previous week. (Management methods may change with store expansion)
For store staff, shifts are managed by multiple staff members, but you can take holidays as freely as possible after adjusting your requested dates.
While there are no public holidays, there are special holidays during Obon and New Year's. (You may need to adjust your holiday schedule based on store operations.)
Additionally, the paid leave utilization rate is 100% for all employees, so you can easily use it.
Overtime is never enforced, so almost all employees go home at the scheduled time every day.
Let's rest properly and maximize performance during working hours.
Career Advancement
HushTug provides an environment where employees can advance their careers, and we fully support their desire to take on challenges.
Training and Education System
If you acquire a company-recommended qualification, your base salary will increase.
Currently, the eligible qualifications are the following two types:
①Bookkeeping ②Service Etiquette Certification
Evaluation System
At HushTug, we conduct salary reviews and evaluations twice a year.
While achieving results certainly leads to higher evaluations, we also fairly evaluate daily efforts and processes.
Salary reviews are conducted thoroughly, and raises are not just for show.
In fact, one employee's base salary increased by 100,000 yen in a year due to significant contributions to the company.
Although we don't have regular one-on-one meetings, you can request a meeting with your supervisor at any time.
Women-friendly work environment
Work-life balance with life events in mind
HushTug actively promotes the acquisition of maternity and childcare leave, which can be taken for the maximum period stipulated by law.
We provide full support for returning to work, and before returning, we conduct interviews to align work content and work styles.
Depending on the situation, remote work, reduced working hours, and staggered working hours are also possible.
Thus, HushTug emphasizes work styles that consider life events such as marriage, childbirth, and nursing care, and these are never restricted by company convenience.
Furthermore, there are no transfers, making it easy to plan your future life, and there is almost no overtime, making it easy to balance work with family and household chores.
No gender disparity whatsoever
At HushTug, there is absolutely no gender disparity in terms of salary or promotion.
Base salaries do not change based on gender, and women also have opportunities for promotion based on their work performance.
05Benefits
Leave and Holiday System
Annual paid leave (100% utilization rate)
Summer holidays
New Year holidays
Condolence leave
Special leave (menstrual leave, etc.)
Social Insurance and Statutory Systems
Various social insurances (Health insurance, Employees' Pension, Employment insurance, Workers' Accident Compensation Insurance)
Maternity leave
Childcare leave
Family care leave
Reduced working hours system
Remote work system (*)
Allowances/Subsidies
Certification allowance
Overtime allowance
Late-night allowance
Health and Safety Management
Annual health checkup
Vaccination cost coverage
Training and Career Support
Training programs
Certification acquisition support
Book purchase cost subsidy
Other
Company trips
Company events (year-end parties, club activities, etc.)
Employee discount system, etc.
Find out more here ↓
We plan to continuously adjust to even better systems.
We also welcome suggestions such as "I'd be happy if there was this kind of welfare!"
Let's create a comfortable working environment together.
06Job Openings
Job Responsibilities
Retail staff duties for the leather brand "HushTug"
Employment Type
Full-time employee
Work Location
Fuki Building 301, 6-9-1 Jingumae, Shibuya-ku, Tokyo (Approx. 8 minutes walk from Harajuku Station on the JR Yamanote Line, approx. 4 minutes from Meiji-jingumae Station, approx. 9 minutes from Omotesando Station)
or
3-11-12 Nishi-Ikebukuro, Toshima-ku, Tokyo (Approx. 15 minutes walk from Ikebukuro Station on the JR Yamanote Line)
(*New stores to be opened in the future, depending on preference)
Within a few days of the final interview, we will notify you of the hiring decision (successful or unsuccessful) via official LINE.
If you are hired, we will discuss and finalize your start date.
08How to Apply
Please apply via the official LINE at the bottom of this page.
(*We welcome inquiries for consultations and questions only, not just applications!)
Please fill in the following required information and contact us:
Name
Age
Desired position
Resume
Curriculum Vitae
09Finally
HushTug is a young brand, only about 6 years old, but we aim to become one of Japan's top brands, and not only that, we plan to diversify our brand into other genres beyond leather products and expand overseas.
HushTug is currently in its founding phase, and those who join as store staff have the option to challenge themselves in various positions.
Compared to large corporations, there are still areas where our internal systems are not fully developed, but everyone has a venture mindset and is eager to grow.
If you achieve results, your salary will increase significantly, and you will also gain experience witnessing a rapidly expanding brand up close.
While there will be many challenges, we promise an environment where you can truly say "I'm glad I joined HushTug" when you look back in the future.
We are looking for enthusiastic individuals who are willing to cooperate in the store expansion that will further grow HushTug to the next stage.
(*We welcome inquiries for consultations and questions only, not just applications!)
*Due to deliverability, all communication until your first day of work will be conducted via LINE, not email. (Please be assured that the information provided will not be used for any purpose other than recruitment.)
