Description based on the Specified Commercial Transactions Act
| Seller | LAZ Holdings Inc. |
| Operations Manager | Takahisa Toda |
| Address |
NOVEL WORK Otsuka 6F 3-11-9 Minami-Otsuka, Toshima-ku, Tokyo 170-0005 Japan (Addressee: LAZ Holdings Inc.) |
| Phone Number | 03-6279-2400 |
| Email Address | customer@hushtug.net |
| URL | https://shop.hushtug.net |
| Required charges other than product price |
Shipping Fee
Free shipping nationwide.
*International shipping is ¥3,000 (tax included). Bank Transfer Fee
Bank transfer fees are to be borne by the customer.
Please check the bank account details on the page after confirming your order. Please make the payment within 7 days after receiving the order confirmation email. If the deadline is exceeded, the order will be cancelled. Cash on Delivery (COD) Fee
An additional ¥500 (tax included) will be charged.
*Excluding COD payments, products will be shipped after payment confirmation. |
| How to Order |
Only registered members can make purchases. Please contact us by phone or email if you have any questions. |
| Payment Methods |
Credit Card
Major credit cards are accepted.
Bank Transfer (Prepayment)
Please transfer to the account displayed on the page after confirming your order.
Postpaid (Paidy)
No credit card required. Payment can be made using only your email address and mobile number.
Multiple payments can be combined and paid on the 10th of the following month. For details, please check the Paidy official website. Cash on Delivery
Please pay in cash upon product delivery.
For refund methods for each payment method, please check here. |
| Payment Deadline |
Credit Card
Based on the terms and conditions of each credit card company.
Bank Transfer
Please make the payment within 7 days after receiving the order confirmation email.
Cash on Delivery
Upon product delivery (cash only).
|
| Delivery Time |
Credit Card Payments
Ships within 2-3 business days (up to 5 days) after card approval.
Bank Transfer
Ships within 2-3 business days (up to 5 days) after payment confirmation.
Cash on Delivery
Ships within 2-3 business days (up to 5 days) after order confirmation.
*Shipping arrangements are closed on weekends and holidays. They will be handled on the next business day. *Delivery days may vary depending on the delivery region and congestion. *If you are in a hurry, please reply to the order confirmation email (we may not always be able to meet your request). *Pre-ordered items will be shipped after they arrive. Please check each product page for details. *If you order multiple items, they will be shipped once all items are available. *No delivery note will be included. Please check your order details in the order confirmation email and shipping completion email. |
| Returns/Exchanges |
Returns/Exchanges Due to Customer's Convenience
Returns and exchanges are accepted regardless of usage status within 30 days of product arrival.
In this case, we will bear the return shipping costs. * To continue providing healthy services to all customers, we may limit transactions in cases of excessive returns or repeated orders. If you wish to compare products, please visit a physical store. In Case of Defective or Incorrect Products
Please contact us within 30 days of product arrival.
We will arrange for return shipping at our expense and will either exchange it for a good product or provide a full refund. |