Free Trial
"30 Days"
HushTug also covers the shipping costs for returns and exchanges.
Do you have these concerns?
I want to try it, but I'm not sure if it's right for me...
I'm worried about buying online because it might be different from what I imagine.
I want to check the condition and texture of the leather before purchasing.
For such customers, HushTug offers a 30-day free trial.
For 30 days from delivery, you can return or exchange the product for free, no matter how much you've used it or even if it has scratches. Take your time to try it out for 30 days.
How It Works
Easy in 4 Steps!
Easy in 4 Steps!
How to use the 30-Day Free Trial
01
Order Online
All products sold in the official online store are eligible for the free trial. First, please order your favorite product.
02
Receive your product
We will deliver the product you ordered. The 30-day free trial period begins on the day of arrival.
03
Try it for 30 days
You can try it as much as you like for 30 days, whether it's checking the size and leather texture, or actually putting items in it and using it outside. Please try HushTug products in various situations.
※ "Customized products" that have been processed according to customer requests are not eligible for returns/exchanges or our lifetime repair service. Thank you for your understanding.
04
Free returns/exchanges
If you feel it's not right for you, you can return or exchange the product regardless of its condition, as long as you contact us within 30 days.
※ In case of a return, the full product price will be refunded. ※ We cannot be held responsible for items left in the bag during a return, so please check thoroughly before shipping.For those who wish to return or exchange an item
HushTug products are
"Free returns or exchanges for 30 days,
no matter the reason or how much it's used."
no matter the reason or how much it's used."
If you wish to return or exchange an item, please contact us using the form below.
Contact us for returns/exchanges here