[Leather Tote] Frequently Asked Questions
Hello! This is Nakashima, a designer at HushTug.
This time, I'll answer some common questions about our popular "Leather Tote," which has been a hit since the brand's launch.
The Leather Tote is a classic model chosen by many for its versatility, being suitable for both work and casual use.
However,
- I can't see the real product
- I don't know the size
- I'm worried about its durability
We receive many comments like these.
Therefore, in this article, we will provide a comprehensive explanation of the points you might be concerned about before purchasing.
1. About the size
First, let's look at the basic dimensions.
- Width: 41cm
- Height: 31cm
- Depth: 12cm
- Handle drop: 29cm
- Weight: approx. 1kg
It's designed to have enough storage capacity for business use, yet still be a suitable size for everyday use.
2. About storage capacity
The leather tote can easily store the following items:
- 13-inch laptop
- Long wallet
- Mobile battery
- 500ml plastic bottle
Q. What is the maximum PC size it can hold?
A particularly common question is "what PC size can it hold?"
- Recommended: 13 inches
- Maximum: 15 inches (can just barely be stored)
However, since PC sizes vary, as a guideline, it can easily store PCs with a height of 25cm and a width of 33cm or less.
Q. What size documents can it hold?
- A4 size: can be stored
- B3 size: cannot be stored as is
It has sufficient storage capacity for business use.
3. Frequently Asked Questions
From here, I will answer the questions we receive most frequently from customers, one by one.
Q. Why don't you add bottom studs or exterior pockets?
In short, we deliberately don't include them.
HushTug's leather totes are designed with the concept of "ultimate simplicity."
Certainly, there are advantages such as preventing dirt with bottom studs and ease of access with exterior pockets.
However, in reality,
- If the bottom is soft and the studs are short, the bag itself will touch the ground.
- Leather softens with use, reducing the purpose of bottom studs.
These points are also taken into consideration.
Additionally, the bottom of a tote bag is visible when worn on the shoulder, so we omit them to maintain design consistency.
Q. Does it stand upright permanently?
To be clear, it doesn't stand upright permanently.
Due to the nature of natural leather, it softens with use.
However, you can prolong its life by keeping the following in mind:
- Remove contents after use
- Store it hanging
If you leave heavy items inside, it will lose its shape faster.
Q. Is the zipper difficult to close?
When new, the leather around the zipper may not be broken in, making it feel difficult to close.
However, it will gradually become smoother with use.
Tips for smooth use
- Gently pull the tab while closing
- Gently rub and break in the leather around the zipper
Just doing this will make a big difference in how easily it opens and closes.
Q. Is the handle durable enough?
Although it may appear thin, there are no issues with its durability.
- Reinforcement material is used inside the handle
- The bag is structured to distribute the load across the entire bag
Therefore, the design ensures that the load is not concentrated solely on the handles.
4. Reviews from purchasers
We have received the following comments from customers who have purchased our products:
〇 Work Tote Reviews
From those who use it as a work bag, we receive many positive comments regarding its size and practicality.
- "I really like it because the size and number of internal pockets are just right."
- "It's perfect for work because I can safely carry my laptop."
- "It goes well with suits and is very useful as a commuting bag."
Its simple design and moderate stiffness are appreciated, making it suitable for business use.
〇 Reviews from long-term users
From customers who have used our products for a long time, we receive feedback on their ease of use and durability.
- "I used it for 5 years and found it so useful that I bought it again."
- "It's a bag that I don't get tired of even after long use, and I can continue to use it daily."
- "Even when there was a problem with the zipper, I was relieved to get repair service."
We also receive positive feedback regarding our after-sales support.
〇 Reviews for gifts
The leather tote is also frequently chosen as a gift.
- "I bought it as a birthday present and they were very happy with it."
- "It was well-received for being simple and easy to use."
In fact,
- gifts for men
- employment celebration gifts
- gifts for fathers or sons
are common cases, and it is highly praised for being easy to give regardless of age or occasion.
5. Summary
The leather tote is characterized by its excellent balance of:
- Can be used for both business and casual occasions
- Simple and durable for long-term use
- Ample storage capacity
If you're concerned about not being able to see the product in person, please try it out with our 30-day return and exchange guarantee.
