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Leather Trouble Solutions | HushTug
Leather Care "Trouble Solutions"

If you encounter unexpected problems, the correct treatment can prevent damage to the leather's texture. Stay calm and deal with it appropriately.

01

If it gets wet

Step 01 Wipe off moisture with a cloth

Wipe with a dry cloth, pressing to absorb the water. Do not rub.

If it's wet inside, stuff it with newspaper or a towel to remove moisture.

Step 02 Stuff with newspaper to prevent distortion

Wet leather becomes soft and easily distorted. Stuff the inside with newspaper or similar material to maintain its shape while drying.

Step 03 Air dry in a well-ventilated area

Air dry in a well-ventilated area, such as a hallway, until completely dry.

Strictly Forbidden

Direct sunlight and hair dryers are strictly forbidden. Do not use until completely dry.

Step 04 Apply leather conditioner

Once completely dry, apply leather conditioner to the wet areas. This replenishes lost oils from getting wet and prevents cracking.

Saphir Mink Oil
Recommended Item Saphir Mink Oil 75ml Conditioning, softening, waterproofing / SAPHIR
To prevent recurrence: It's reassuring to apply a fluorine-based waterproofing spray (such as Collonil) beforehand.
Collonil Nanopro Waterproofing Spray
Recommended Item Collonil Nanopro Waterproofing Spray 300ml Powerful nanotechnology waterproofing / Collonil
Collonil 1909 Supreme Protect Spray
Recommended Item Collonil 1909 Supreme Protect Spray 200ml Waterproofing, conditioning, nourishment / Collonil
02

If it gets scratched

Step 01 Apply repair cream

Apply Saphir repair cream, matched to the product's color, to the scratched area. Refer to the table below for color numbers.

Black Leather
No. 1 Black
Himeji Leather Brown
No. 32 Boa Brown
Himeji Leather Navy
No. 6 Navy Blue

※ Colors may vary depending on the purchase date. Please confirm details via the inquiry form.

Saphir Renovating Color Repair Cream
Recommended Item Saphir Renovating Color Repair Cream 25ml Scratch recoloring/repair / SAPHIR
Step 02 Gently brush

Once the cream is dry, gently brush for about 2 minutes with a soft brush. Aim for a pressure that flattens the bristles by about 1cm.

M.Mowbray Pro Horsehair Brush
Recommended Item M.Mowbray Pro Horsehair Brush Dust removal / finishing / M.MOWBRAY
For deep scratches where the surface is gouged, sandpaper repair is not recommended. Please consider our repair service.
Repair Service
Click here to request HushTug's repair service.
View Repair Service
03

If it gets wrinkled

Step 01 Cover with a thin cloth

Cover the wrinkled area with a thin cloth, such as gauze.

Step 02 Apply a dry iron

Press a dry iron at 90-100℃ onto the cloth for about 3 seconds. Do not move the iron.

Step 03 Check wrinkles and repeat

If wrinkles remain, repeat the same process.

Steam is strictly forbidden

Steam can damage the leather. Always use the dry mode.

For deep wrinkles that are not resolved by the above, we recommend requesting our repair service.
Repair Service
Click here to request HushTug's repair service.
View Repair Service
04

If it gets dirty

Step 01 Prepare a leather eraser

Prepare a leather eraser. A stationery eraser can also be used as a substitute.

Step 02 Gently rub the surface

Gently rub the surface. If it doesn't come off, gradually increase the pressure.

Columbus Two-Way Gum Cleaner
Recommended Item Columbus Two-Way Gum Cleaner (Leather Eraser) For smooth and napped leather / Columbus
If the above does not resolve the issue, we recommend requesting our repair service.
Repair Service
Click here to request HushTug's repair service.
View Repair Service