Delivery status of pre-ordered items (Delivery in October)
This page will inform you of the delivery status of your pre-ordered items .
We will update in real time as new information becomes available regarding shipping from Mongolia to Japan and then to customers.
- Where is the item I bought now?
- Will it arrive on the scheduled date?
- Is there any trouble?
Please refer to this before making an inquiry.
Current location of your reserved item

Production and delivery information for pre-ordered items
Last updated: 2020/11/04
11/04 NEW!
Arrived in Japan
We have confirmed that the products shipped from South Korea have arrived in Japan.
After customs clearance is complete, the goods will be delivered to the logistics warehouse.
After customs clearance is complete, the goods will be delivered to the logistics warehouse.
10/27
Shipped from Korea
The item was shipped from Korea to Japan.
It is scheduled to arrive in Japan on the evening of October 29th.
We will contact you once we have confirmed that the item has arrived in Japan. (We expect to complete the confirmation around November 3rd.)
It is scheduled to arrive in Japan on the evening of October 29th.
We will contact you once we have confirmed that the item has arrived in Japan. (We expect to complete the confirmation around November 3rd.)
10/20
Shipped from Mongolia
The goods were transported on a special flight from Mongolia to South Korea.
I have now arrived in Korea.
It will now be shipped to Japan, but the departure and arrival dates have yet to be determined.
I have now arrived in Korea.
It will now be shipped to Japan, but the departure and arrival dates have yet to be determined.
10/16
Schedule of additional flights
We have received information regarding the scheduled operation of a special flight from Mongolia to South Korea.
10/18,10/19
*The date when HushTug products will be posted has not yet been decided.
10/18,10/19
*The date when HushTug products will be posted has not yet been decided.
10/13
Possible delays in shipping goods
We have been informed that HushTug products cannot be loaded onto the special flight that was scheduled to transport products from Mongolia.
Therefore, there is a possibility that product delivery may be delayed.
Therefore, there is a possibility that product delivery may be delayed.
09/22
Extension of entry and exit ban period
The ban on entry and exit to Mongolia has been extended until October 31. As a result, flights and ships have been suspended.
If you have any questions, please contact us using the inquiry form below.