Delivery status of pre-ordered items (Delivery in November)
This page will inform you of the delivery status of your pre-ordered items .
We will update in real time as new information becomes available regarding shipping from Mongolia to Japan and then to customers.
- Where is the item I bought now?
- Will it arrive on the scheduled date?
- Is there any trouble?
Please refer to this before making an inquiry.
Current location of your reserved item
Production and delivery information for pre-ordered items
Last updated: 2020/11/20
11/20 NEW!
Situation after arriving in Japan
We have confirmed that the product has arrived.
After completing customs clearance, the goods will be delivered to our logistics warehouse.
Based on the current progress, we expect to have your order in your hands around December 4th.
After completing customs clearance, the goods will be delivered to our logistics warehouse.
Based on the current progress, we expect to have your order in your hands around December 4th.
11/18
Arriving in Japan
It is scheduled to arrive in Japan today.
Once we have confirmed that your order has arrived and are able to determine the expected delivery date, we will notify you by email.
(Based on the current progress, we believe it will be delivered around November 30th.)
Once we have confirmed that your order has arrived and are able to determine the expected delivery date, we will notify you by email.
(Based on the current progress, we believe it will be delivered around November 30th.)
11/15
Product departs from Korea
The goods were shipped from Korea.
It is scheduled to arrive in Japan on the 17th.
Once the item arrives in Japan and has been unloaded, you will be able to know the expected delivery date.
It is scheduled to arrive in Japan on the 17th.
Once the item arrives in Japan and has been unloaded, you will be able to know the expected delivery date.
11/09
The goods arrive in Korea
We were able to load the item onto the special flight on 11/08, and we can confirm that it arrived in Korea.
It is currently waiting to be shipped to Japan.
The arrival date and time in Japan has not been confirmed, so we will update you as soon as we know.
It is currently waiting to be shipped to Japan.
The arrival date and time in Japan has not been confirmed, so we will update you as soon as we know.
11/06 NEW!
Schedule of additional flights
We have received the flight schedule for a special flight departing from Mongolia.
・11/08 (Indirect flight via Korea)
・11/11 (Direct flight to Japan)
*It is still unclear whether the product can be transported.
・11/08 (Indirect flight via Korea)
・11/11 (Direct flight to Japan)
*It is still unclear whether the product can be transported.
11/04
Possible delays in shipping goods
A special flight scheduled to transport goods from Mongolia was suddenly suspended.
Therefore, there is a possibility that product delivery may be delayed.
Therefore, there is a possibility that product delivery may be delayed.
10/28
Extension of entry and exit ban period
The ban on entry and exit to Mongolia has been extended until December 31. As a result, flights and ships have been suspended.
If you have any questions, please contact us using the inquiry form below.