Incredible average review score of 4.8/5.0

Among the many bag brands available, from the highest-end brands to ultra-cheap brands, do you know any brands that have achieved amazing customer satisfaction?

It is easy to use for your daily commute or on holidays, and many people are very satisfied with the long-lasting design and quality, as well as the attentive customer support that you wouldn't expect from an online store.

This is the bag brand "HushTug" that uses Mongolian leather.

In October of this year, the shop was featured in an in-depth interview on the NHK World program, and it is not uncommon for the entire stock to sell out and for people to have to wait for reservations.

*Quoted from NHK World

Why is customer satisfaction so high?

Today, let's take a closer look at the "four secrets" that have achieved such incredible customer satisfaction.

Because it's a bag that you use every day, it should be stylish, easy to use, and last as long as possible.

HushTug bags tick all these boxes.

The material used is luxurious Mongolian cowhide, which combines luxury and durability.

You might be thinking, "Mongolian leather? I've never heard of it, is it okay?"

However, in reality, Mongolian leather is not well known, but it has a track record of being exported to various European countries, especially Italy, a leather powerhouse.

The design concept is "ultimate simplicity . "

The extremely simple design is not influenced by the trends of the times, It can be used in any situation, including everyday casual clothes as well as when wearing a suit.

Secret 2: Attentive service you wouldn't expect from an online store

Since the COVID-19 pandemic, the number of opportunities to use mail order shopping has increased.

While it is convenient, by purchasing without seeing the actual product,

"It wasn't what I expected..."

"It was harder to use than I expected."

You may have experienced failures such as these.

HushTug wants to eliminate such mistakes and allow customers to enjoy shopping with 120% peace of mind, so we offer a 30-day free return and exchange policy.

If it is within 30 days after the product arrives,

・No matter how much you use it (even if it breaks during use)

・Even if you actually use it on your daily commute

We will respond to all requests free of charge, such as "It was different from what I imagined," "It was harder to use than I thought," or "I would like to exchange it for a different color."

The service has received overwhelming support from customers, with over 20,000 customers purchasing it in just two years, and an astounding average review score of 4.8/5.0.

Secret 3: The company philosophy of "creating a new industry in Mongolia"

HushTug is more than just a bag brand.

Through the brand, the company aims to create a new industry in Mongolia .

By creating sustainable businesses in Mongolia, a country that still faces many challenges, including environmental issues, poverty, and health problems, the company also has an aspect of a social brand that aims to solve social issues.

Thanks to support from customers, the company began selling its products on an online shopping site in April 2019, and in just two years it has grown into one of the largest bag workshops in Mongolia.

These achievements have been recognized and have been featured on NHK World, mentioned at the beginning of this article.

In addition to ensuring customer satisfaction, many customers feel that their purchase is contributing to the development of Mongolia.

And the last secret is its overwhelming cost performance.

Although the bag is made using luxurious Mongolian leather and carefully handcrafted by artisans, it is priced at 19,800 yen (tax included).

The secret is that all processes are carried out in-house.

The following comments have been received from fans:

I have explained the four secrets to you, but what do you think?

Because HushTugs can be used for a long time and in any situation, they are often chosen as a reward for yourself or as a gift for someone special.

More recently, major media outlets have

However, there is one thing to note.

Because all HushTug products are handcrafted by artisans, it is not uncommon for there to be a waiting list for HushTug products.

After receiving the product, you can return or exchange it within 30 days. Why not consider purchasing one while it's still in stock ?