[HushTug] Answers to frequently asked questions about the Briefcase Smart!
Hello. I'm Nakajima, the product planner at HushTug.
This time, we will be taking a closer look at HushTug's popular Briefcase Smart , including its size, storage capacity, and plans to introduce new leathers, by answering frequently asked questions from customers and reading actual reviews .
This article will be useful for both those who are already using the product and those who are considering purchasing one, so please read to the end.
Q1. What size is the Briefcase Smart?
It is large enough to store A4 size documents and a 13-inch laptop .
Although it looks slim, it actually has a gusset and is surprisingly spacious.
However, if you have a lot of luggage it may feel a little small.
Q2. What is the difference between this and a regular sized briefcase?
There is a slight difference in size, with the briefcase especially having a wider gusset, giving it more storage capacity.
If you plan on carrying a 500ml plastic bottle or a thick pouch, we recommend a regular-sized briefcase.
Q3. How much luggage can actually fit inside?
The following items can be stored:
What goes in (example):
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13-inch laptop (with cover, at the very limit)
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A4 documents and clear files
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Long wallets, key cases, business card holders
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Paperback books (1-2 books)
What is not included:
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500ml plastic bottle
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Thick pouch (square, etc.)
▼ Briefcase Smart storage video ▼
Q4. The leather seems soft. Has it been improved?
Yes. Based on customer feedback, we are now using harder core material and leather to make the bag less likely to lose its shape.
Although there may be slight individual differences depending on the production lot, we always strive to stabilize the quality.
Q5. Are there plans to use other types of leather in the future?
We are currently considering introducing new materials such as smooth leather.
We also plan to develop a model using leather with a more subdued look that is more suitable for business situations.
If you have any requests for specific leathers you would like to use, please feel free to let us know.
Q6. Will you be developing business bags other than briefcases in the future?
We are currently working on making minor changes to our entire range of business bags, including briefcases, and developing new models .
We have also released a sample introduction video, so please check out our YouTube or e-commerce site for more details.
Q7.Is it possible to return or exchange the product?
Yes, HushTug offers a 30-day free return and exchange policy for all online purchases.
If you try it and find that it doesn't suit you, you can return or exchange it with peace of mind.
Q8. I'm not sure which one to choose, Smart or Regular. Which do you recommend?
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For those who want to carry less luggage and have a smarter look: Briefcase Smart
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For those who have a lot of luggage and want to carry around plastic bottles and other accessories: A regular briefcase
Please choose according to the situation and amount of luggage.
Key points to consider when purchasing a HushTug briefcase
HushTug briefcases are available to purchase online and in stores, but some people may be unsure about purchasing online.
In this article, we will explain frequently asked questions, points to be careful about , and how to deal with any delivery issues that may occur .
▼Things to note when buying genuine leather products online▼
*Click on the image to go to the article.
▼HushTug products not delivered? How to check shipping and delivery status▼
*Click on the image to go to the article.
▼Related videos here▼
Information about our physical stores
In addition to their online store, HushTug also operates physical stores .
You can actually see and touch the briefcases introduced in this article. You can also purchase new ones on the spot, so please feel free to stop by.
*Payment is cashless only. Please note that cash payments are not accepted.