
We'll answer some frequently asked questions about HushTug's PC sleeve cases!

Hello, I'm Nakajima, product planner at HushTug.
This time, I'd like to answer frequently asked questions about our PC sleeve cases and address some of the reviews we've received.
I hope this information is helpful for anyone considering purchasing a PC sleeve case.

Q1. How about the sizing of the PC sleeve case?
① 13-inch PC case
Based on customer reviews, many have described the sizing as "perfect."
For example, we've received feedback that both the 2019 and 2022 models of the MacBook Air fit perfectly. While it might feel a bit snug at first, the leather will soften with use, making it smoother to insert and remove the device.
Additionally, customers who switched from a 13-inch MacBook Pro to a MacBook Air reported that despite the slight size difference, it still fit without any issues.
This PC case is specifically designed for 13-inch MacBooks (approx. 21cm width, 31cm height, 1cm thickness). It might feel a bit snug initially, but the leather will soften and gradually conform to the shape of your device.

② 15-inch PC case
It is designed to fit 15-inch MacBooks (approx. 23.76cm width, 34.04cm height, 1.15cm thickness) perfectly.

③ 16-inch PC case
The 16-inch PC case has a substantial presence and is designed to perfectly fit 16-inch MacBooks (24.81cm width, 35.57cm height, 1.68cm thickness).
When inserted, there is a slight indentation at the top and bottom, which is intentionally designed to allow for some room. If it were made too tight, the PC might not fit, or if it were too loose, the PC could move around and get scratched. Therefore, it is designed with a bit of extra space.
◎ Please check before purchasing, as sizes may not be compatible with other PCs.
While the 13-inch, 15-inch, and 16-inch models are designed to perfectly fit specific MacBook sizes, we recommend confirming compatibility for other brands.

Q2. What are the reviews regarding products other than MacBooks or their size?
Regarding the 13-inch PC case, other customers have commented that an iPad Pro 12.9-inch (2nd generation) with a cover is a bit snug. Without the cover, it fits fine, but with the cover, there's no room at the top, making it a tight fit.
Also, PCs with keyboards, such as the Surface Pro 8, do not fit in the case due to size incompatibility.
We use this information to help customers choose the optimal size.
Q3. What are the characteristics of the leather used for the PC sleeve case?
We lavishly use cowhide leather produced by Nakajima Hikaku Kogyosho, a tannery in Himeji, a renowned leather production area.
The lining is made of smooth suede fabric, so there's no need to worry about scratching the surface of your PC when inserting or removing it.
Additionally, the small amount of oil contained in the surface of the genuine leather acts as a non-slip agent. By placing your PC on it, you can work comfortably even on slippery desks.

Q4. Can I return or exchange the product?
Yes, HushTug offers a 30-day free return and exchange service exclusively for online purchases.
Even if you try it and feel it's not the right fit, you can confidently return or exchange it.
Summary
This time, we introduced frequently asked questions and reviews about HushTug PC cases. Based on actual user feedback, I believe we were able to convey the product's features and usability.
We hope this information is helpful!

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Physical Store Information

HushTug has physical stores in addition to its online store.
You can see the PC cases introduced here in person. You can also purchase new items on the spot, so please feel free to stop by.
*Cashless payment is the only option. Please note that cash payments are not accepted.


