[HushTug] Answers to frequently asked questions about round zip wallets!
Hello! I'm Nakajima, a designer at HushTug.
This article is for those considering purchasing the Round Zip Wallet.
Thanks to your support, this product has already been chosen by many customers and has received high ratings, with an average review score of 4.5 out of 5! As the product planner, I am truly delighted.
However, after reviewing the actual feedback, we also received some comments like "this was a minor concern."
Therefore, in this article, we will specifically address these opinions and explain them in an easy-to-understand manner to alleviate any pre-purchase concerns.
At HushTug, if you purchase online, returns and exchanges are free within 30 days, even if the item has been used.
However, we understand that many people find the return process burdensome. So, this article is designed to help you clearly visualize whether the size, design, and functionality are right for you.
Size and Internal Structure
First, let's explain the actual size.
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Width: 19cm
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Height: 10.5cm
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Depth: 2.5cm
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Weight: Approximately 150g
The interior has 12 card slots (6 on each side + 1 free pocket behind each).
The free pockets are useful for additional card organization or receipts.
There is a zippered coin pocket in the center, and the main compartment has two dividers, making it easy to organize, for example, by separating 10,000 yen and 5,000 yen bills or using one section for receipts.
It offers sufficient capacity even for those who carry many items.
"Points of Concern" Raised in Reviews
The coin purse zipper hits the outer zipper
Some customers commented that "the coin purse zipper hits the outer zipper when it's halfway open, preventing it from closing completely."
HushTug's round zip wallet features an integrated metal zipper pull with the slider.
The reason for this is to create a structure where the zipper pull, which is pin-shaped, can be securely laid flat for storage.
While the zipper pull does interfere with the outer zipper when it's upright, it's designed to be less likely to snag when laid flat.
Conversely, some praised the "very smooth zipper"
Another review mentioned, "My previous wallet snagged, but since switching to HushTug, it closes smoothly."
Our brand uses YKK zippers, and our artisans make fine adjustments during sewing to prevent distortion, resulting in smooth opening and closing.
The opinion that "it's not big enough for 1 million yen"
A customer who purchased it as a gift for their daughter commented, "It doesn't fit a wad of 1 million yen."
While it's true that few people carry 1 million yen in cash, our brand recommends storing around 30 bills.
If the size were too large, it wouldn't fit into the smaller bags that are popular these days, so our concept is to achieve both thinness and large capacity.
Card pockets are initially stiff
We also received feedback that "the card slots are a bit stiff."
This is intentionally made stiff to ensure a luxurious feel and durability with its full leather construction.
As you use it, it will gradually conform to the shape of your cards, making insertion and removal smoother.
Some say the whole thing is stiff and takes time to break in
We also received feedback that "it takes some time to use it before it becomes truly comfortable."
Similarly, this is because it takes time for the leather to break in. With continued use, both the card slots and coin purse will gradually become easier to use.
Conversely, many "good points" have also been reported.
Easy-to-hold size
Many comments such as "fits well in the hand" and "easy to hold" have been received.
While round zip wallets are characterized by their comfortable shape, HushTug carefully adjusts the grain of the leather, using a leather quality that provides a firm feel when gripped.
The balance of texture and lightness is well-received.
Many reviews also mention, "Lighter than I expected" and "High quality texture."
The leather used by HushTug is chrome-tanned, so many people find it lighter compared to cordovan or bridle leather.
Simplicity and luxury
We've also received comments like, "Just like the tote bag I bought before, it's simple and luxurious."
With careful attention to the leather interior and stitching, and avoiding excessive ornamentation, the design is versatile enough to complement any bag or outfit.
Compact x Necessary Storage Capacity
We also received a review that said, "It's a little smaller than my previous long wallet, but I love it!"
Although it is a relatively compact design among round zip wallets, it can hold the necessary cards, bills, and coins, making it an especially good fit for those who feel uneasy about a mini wallet but don't need excessive capacity.
Who this wallet is recommended for and not recommended for
▼ Not recommended for:
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Those who want to carry a wad of 1 million yen
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Those who prefer extra thick round zip wallets
▼ Recommended for:
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Those looking for a sleek round zip wallet
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Those who like simple and luxurious designs
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Those who want just the right amount of storage capacity, not too small, not too big
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Those who want a large capacity but prefer a slim profile
At our physical stores (Ikebukuro and Harajuku), you can experience the actual size and leather texture firsthand.
For online purchases, returns and exchanges are free even after use within 30 days, so please consider it.
⇩Related video here⇩
Store Information
HushTug has physical stores in addition to its online store.
You can purchase new products on the spot, so please feel free to stop by.
*Payments are cashless only. Please note that cash payments are not accepted.
