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Article: Here are some frequently asked questions about the HushTug Smart Tote!

HushTugのスマートトートのよくあるお問い合わせ

Here are some frequently asked questions about the HushTug Smart Tote!

HushTug Smart Tote FAQs

Hello, this is Nakajima from HushTug.

In this article, we will be explaining frequently asked questions about the Smart Tote.

We hope to answer your questions and alleviate any concerns based on the reviews we've received.

Are there any colors other than black?

Currently, the Smart Tote is available in three colors: black, navy, and brown.

All color variations can be purchased without reservation both on our e-commerce site and in stores.

However, orders are increasing daily, and please note that the product may switch to a pre-order system with a 1-3 month wait without prior notice. Please consider purchasing early.

HushTug Smart Tote Navy

HushTug Smart Tote Brown

How different is the size compared to the leather tote bag?

Smart Tote vs. Leather Tote Size Comparison

Smart Tote Leather Tote
Width 33cm 38cm
Height 34cm 31cm
Depth 3.5〜4cm 12cm
Handle Length 27 29cm

 

The Smart Tote itself has a vertically elongated silhouette, so we've adjusted the handle length to an appropriate size to avoid disrupting the balance of the vertical design.

HushTug Leather Tote Bag Black

What are the differences from the leather tote?

The main differences are the presence of a zipper and the storage structure.

Leather Tote Bag → Has a zipper at the top to conceal belongings

Smart ToteNo zipper at the top, but has internal zippered pockets

While the Smart Tote doesn't have a zipper to conceal items, it does have zippered pockets inside for securely storing keys, wallets, and other valuables.

Also, the leather tote bag is designed to be freestanding, whereas the Smart Tote is not freestanding, so it needs to be leaned against something when you sit down.

In terms of minor details, there are also differences in the pocket design.

For the Smart Tote, a leather trim is added above the slip pocket, giving it a simple yet refined look.

Does the size feel too large?

HushTug Smart Tote Size

Regarding the size of the Smart Tote, some customers have commented that it feels "too big for a shopping bag."

During development, it was designed to meet the need for a bag that could "store a PC or documents without carrying as much as a leather tote bag."

Therefore, some people might find it a bit large for light shopping.

Conversely, for those who prioritize the ability to store A4-sized documents and a PC, it is just the right size.

There was feedback that the handle is slippery, wasn't there?

Man carrying HushTug Smart Tote on shoulder

Among the reviews, some feedback mentioned that "the handle tends to slip when carried on the shoulder while wearing a jacket or coat."

This is likely because the Smart Tote is relatively lightweight, and with fewer items inside, it becomes more prone to slipping.

  • Insufficient weight of items, causing it to slip off the shoulder easily when carried.
  • Can be slippery depending on the material of the coat.

Regarding this point, rather than improving the handle itself, it might be possible to address it by using commercially available tote bag holders (items that bundle the handles together).

It might be worth considering handling them as an optional item in the future.

Should it have a snap closure?

Man putting PC in HushTug Smart Tote

The Smart Tote does not come with a magnetic snap or zipper.

This is because:

  • We prioritized a smart design.
  • The gusset is too narrow to install a zipper.

However, due to the structure of the opening, with its narrow width and depth, it's easy to tuck under your arm when carrying it on your shoulder, making it less likely for the contents to be visible and ensuring a certain level of security.

While there are opinions requesting a snap closure, it is not currently included, so please use it carefully, considering the specifications of the opening.


Key points for safely purchasing HushTug's Smart Tote

HushTug's Smart Tote can be purchased online and in physical stores, but some people may feel uneasy about buying online.

Therefore, we will introduce an article explaining common questions and precautions, as well as solutions for delivery issues.

▼Precautions when buying genuine leather products online▼

※Click the image to read the article.

▼HushTug product not arrived? How to check shipping/delivery status▼

※Click the image to read the article.

Summary

This time, we explained frequently asked questions about the Smart Tote.

  • Currently available only in black, but other colors may be added in the future.
  • The size is tall and slim, more compact than the leather tote bag.
  • No zipper at the opening, but there is a zippered pocket inside.
  • Perfect size for carrying a PC or A4 documents.
  • No snap closure, but the opening structure provides coverage.

We hope this article is helpful for anyone considering the Smart Tote.

HushTug Smart Tote Black

Related videos here


About Our Physical Store
HushTug Ikebukuro Store

HushTug operates physical stores in addition to its online store.

You can actually see and touch the Smart Tote introduced here. You can also purchase new items on the spot, so please feel free to visit us.

※Only cashless payments are accepted. Please note that cash payments are not available.

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