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Your order contains pre-ordered items
What are pre-order items?
This is a product that we accept pre-orders for when we do not have the item in stock to send immediately.
The delivery date for pre-ordered items is stated on each product page, but please note that the delivery date will vary depending on the product and time of purchase.
If you have not yet confirmed your delivery date, please check the page below or an email from HushTug.
Confirmation emails and inquiries
If you don't receive a confirmation email
Normally you will receive an email from HushTug once your order has been placed.
- Confirm your order
- Shipping notification
- Other announcements
However, please be aware that some emails may end up in the "spam" box of some email addresses.
In particular, if you use a "mobile carrier email address," your email will often end up marked as spam, so we recommend using a free email address such as Gmail or Yahoo!
If you do not receive an email, you can change your email address on the following page.
If you have any other enquiries, please contact us using the details below.