[HushTug] L Zip Wallet Frequently Asked Questions Answered!
Hello! This is Nakajima, designer at HushTug.
Today, I'll be answering frequently asked questions about HushTug's popular item, the "L-Zip Wallet."
I've compiled key points you'll want to know before purchasing, including feedback from actual buyers and details about minor changes.
Q1. What are the size and storage capacity of the L-Zip Wallet?
The L-Zip Wallet is characterized by its compact size that fits in the palm of your hand.
Measuring 12.5cm wide, 9.5cm high, and approximately 2cm thick, it fits neatly into pockets and small bags, making it perfect for those who prefer minimal essentials.
Its storage capacity is also excellent, with a total of 6 cards in the card pockets on both sides, about 15 coins in the central coin case, and up to 10 bills stored with a sliding mechanism.
It maintains a sleek appearance while allowing you to carry everything you need.
Q2. What improvements were made in the minor change?
Based on feedback from our valued customers, we have made several improvements to usability.
First, we changed what was previously a deep pocket into a shallower card pocket, making cards easier to retrieve.
Additionally, to address feedback about bill edges getting caught and damaged by the zipper, we adjusted the internal width by a few millimeters for smoother insertion and removal.
Furthermore, we revised the height of the coin pocket to optimize it against losing its shape.
Q4. What is the evaluation of its usability?
After the minor changes, some feedback indicated that the shallower coin pocket was inconvenient, but this was a deliberate design choice to prevent it from losing its shape.
Concerns about "bills tearing" have been thoroughly addressed by adjusting the structure.
Currently, we receive many positive reviews such as "The size is just right, compact and convenient," "Cards and coins are organized and easy to handle," and "The gold zipper adds a touch of luxury."
Some customers who used to carry a high-end long wallet and a coin purse separately reported that consolidating them into one L-Zip Wallet made their experience more comfortable.
Q5. How well does it pair with small bags?
The L-Zip Wallet pairs perfectly with bags that have limited storage space, such as sacoches and small handbags.
It can be stored both vertically and horizontally, and it doesn't add bulk even when carried with a smartphone or key case.
It's particularly useful for situations where you want to keep your belongings compact, such as during the summer.
Q6. Is it possible to return or exchange the product?
Yes. HushTug offers a 30-day free return and exchange service exclusively for online purchases.
You can try it at home and if it "doesn't quite fit your expectations," you can return or exchange it with peace of mind.
Summary
The L-Zip Wallet is a leather item that is compact yet offers sufficient storage capacity and is designed for everyday usability.
Through continuous improvements based on customer feedback, it has become a product that satisfies even more people.
We will continue to strive for improved usability, so please feel free to contact us with any questions or requests!
Information about Physical Stores
In addition to our online store, HushTug also has physical stores.
You can physically examine the PC cases introduced here. It's also possible to purchase new items on the spot, so please feel free to stop by.
*Payment is cashless only. Please note that cash payments are not accepted.
