We will explain the frequently asked questions about HushTug round zip wallets!
Hello! I'm Nakajima, product planning manager at HushTug.
Today, I'd like to answer some of the most frequently asked questions and feedback we receive about our highly popular Round Zip Wallet!
If you're considering an online purchase, you might have some concerns about its size or how it feels to use.
I hope this blog helps you make an informed decision about your purchase.
Q1. The card slots feel a bit tight... can it really hold 12 cards?
Yes, it can hold 12 cards! (6 cards on each side)
However, it might feel a bit tight at first.
This is intentionally designed to be snug, with the expectation that "the leather will break in."
As you use it, the leather will soften, allowing you to insert and remove cards smoothly.
*I've been using mine for over six months, and now I can easily access my cards!
▼Watch the storage video here▼
Q2. I noticed a strong leather smell, is that normal?
That is the distinct scent of natural leather.
The intensity of the smell may vary depending on the finishing materials and raw materials used during manufacturing, but rest assured, it will gradually fade with use!
If you're concerned, we recommend storing it in a well-ventilated area for a while.
Q3. I'm concerned about the zipper catching...
We had received feedback about the zipper catching slightly at the corners on previous batches.
We have since redesigned the coin pocket area to improve its smooth opening and closing.
If you have any concerns about your product, please don't hesitate to contact customer support. We can arrange for exchanges or other solutions.
Q4. What are the appealing features of a round zip wallet?
Here's what our customers are saying:
- Simple appearance, yet luxurious and impressive!
- It has hidden pockets behind both card slots, perfect for neatly storing "things you don't want to show" like receipts and notes.
- Large size with high storage capacity, great with tote bags◎
- The texture and substantial feel of the leather make it a perfect treat for yourself.
Q5. Are there other color variations available?
Currently, other color variations are not available for sale.
If you have any color preferences like "I wish it came in this color," please let us know through the inquiry form. Your feedback might inspire the next limited edition color!
Q6. Are you not releasing a bi-fold long wallet?
Actually... we already have one for sale!
The "Pure Shrink Leather Long Wallet Black," a bi-fold long wallet, is already available for purchase on our official online store!
This long wallet uses globally recognized Himeji leather, offering a moist and soft texture!
Moreover, it's super slim at just 2cm thick, making it easy to slip into a breast pocket.
The balance of card, coin, and bill storage is exquisite, making it highly recommended for anyone looking to achieve both "slimness" and "storage capacity"!
Tips for Purchasing HushTug's Round Zip Wallet with Confidence
HushTug's Round Zip Wallet can be purchased both online and at physical stores, but some may feel uneasy about online purchases.
Therefore, we will explain common questions and precautions, as well as solutions for delivery issues, in the following articles.
▼Precautions when buying genuine leather products online▼
*Click on the image to go to the article.
▼HushTug product not arriving? How to check shipping and delivery status▼
*Click on the image to go to the article.
Finally
Thank you so much for all your reviews!
We hope the information provided here is helpful to everyone considering the Round Zip Wallet.
If you have any other questions, please feel free to comment or contact us.
▼Related videos here▼
Store Information
HushTug has physical stores in addition to our online store.
You can see the Round Zip Wallet featured in this article in person. You can also purchase a new one on the spot, so please feel free to stop by.
*Only cashless payment is accepted. Cash payments are not possible.