We will explain the frequently asked questions about HushTug round zip wallets!
Hello! I'm Nakashima, in charge of product planning at HushTug.
Today, I'd like to answer some of the most frequently asked questions and feedback we've received from customers about our very popular "Round Zip Wallet"!
If you're considering purchasing online, you might have some concerns about the size or how it feels to use.
I hope this blog helps you make an informed decision.
Q1. The card slots feel tight... Can it really hold 12 cards?
Yes, it can hold 12 cards! (6 cards on each side)
However, it might feel a bit tight at first.
This is intentionally designed to be snug, anticipating that the leather will "break in."
As you use it, the leather will soften, allowing for smooth insertion and removal of cards.
*I've been using mine for over six months, and now I can easily take cards in and out!
▼Watch the storage video here▼
Q2. I noticed a strong leather smell. Is this normal?
That's the distinctive scent of natural leather.
While the intensity of the smell can vary between individual products due to manufacturing finishes and materials, rest assured that it will gradually fade with use!
If you're concerned, we recommend storing it in a well-ventilated area for a while.
Q3. I'm concerned about the zipper catching.
We previously received feedback that the zipper would catch slightly at the corners.
We have now revised the design of the coin pocket area to allow for smoother opening and closing.
If you have any concerns about your product, please feel free to contact customer support. We offer exchanges and support.
Q4. What are the charms of a round zip wallet?
Here's what our customers have to say:
- Simple in appearance, yet luxurious and very eye-catching!
- There are hidden pockets behind both card slots, perfect for neatly storing "things you don't want to show," like receipts or notes.
- Generously sized with high storage capacity, it pairs excellently with tote bags.
- The feel and substantial weight of the leather make it a perfect reward for yourself.
Q5. Are there other color variations available?
Currently, other color variations are not available.
If you have a preferred color, please let us know via the inquiry form. Your feedback might inspire our next limited edition color!
Q6. Will you release a bi-fold long wallet?
Actually, we already have one!
Our "Pure Shrink Leather Long Wallet Black," a bi-fold long wallet, is already available for purchase on our official online shop!
This long wallet uses globally acclaimed Himeji leather, giving it a moist and soft texture!
What's more, it's super slim at just 2cm thick, making it perfect for sliding into a breast pocket.
The balance of card, coin, and bill storage is exquisite, making it highly recommended for those who want to achieve both "slimness" and "storage capacity"!
Tips for confidently purchasing a HushTug Round Zip Wallet
HushTug's round zip wallets can be purchased online and at physical stores, but some may feel uneasy about buying online.
Therefore, we will introduce an article that explains common questions and precautions, as well as solutions for delivery issues.
▼Precautions when buying genuine leather products online▼
※Click the image to read the article.
▼HushTug product not arriving? How to check shipping and delivery status▼
※Click the image to read the article.
Finally
Thank you so much for all your reviews!
We hope the information presented here is helpful to everyone considering a round zip wallet.
If you have any other questions, please feel free to comment or contact us.
▼Related videos here▼
About Our Physical Store
In addition to our online store, HushTug also has physical stores.
You can see the round zip wallet introduced here in person. You can also purchase new products on the spot, so please feel free to visit us.
※We only accept cashless payments. Please note that cash payments are not accepted.
