The biggest problem ever!

Hello!

This is a HushTug Hariuner.

Last week it was about minus 20 degrees and it snowed about three times a week.

It's winter already.

In Ulaanbaatar in the middle of winter it gets so cold that you can't walk outside, but inside the houses the heating is on (heating in Mongolia works by circulating hot water) and it's warm enough to wear short sleeves without any problems.

Of course, the workshop should be the same...

I had a sudden problem with the heating .
I would like to talk about that today.

(Thermometer in the workshop)

I recently moved into a new office and even with the heating on, the room temperature is only around 10-15 degrees!!!

Don't you think it's too cold to work in normally?
It's almost the same as working outside with the heating on.

This is probably unthinkable in Japan, but this kind of thing actually happens in Mongolian workshops (laughs).

Suddenly, the environment became difficult to work in.
Considering the health of our craftsmen, we decided to ask some of them to take some time off!

The deadline for delivery to Japan is fast approaching, so we cannot stop production.
Half of the craftsmen decided to move to the workshop they had rented previously and continue production.

(Finally we can produce it now)

I've been talking with the owner since yesterday and they are currently working on repairing the heating.

When I returned home that evening, the repairs were completed and I was able to increase the heating temperature by 10 degrees Celsius, so I felt relieved that the problem was finally solved.

The next day, I checked on it and it was still cold. (laughs)

As I was sitting in the cold workshop, I suddenly remembered something the owner had said before August began.

"It's really warm inside in the winter!"

I was lied to extensively.
This is a scene that would be unimaginable in Japan, but this is Mongolia.

We considered having them repair the problem again or increasing the heating so that work could be done, but that would take even more time to install.
If we were unable to produce during that time, it would cause inconvenience to our customers in Japan, so after talking with the owner, we decided to temporarily rent a heated room in the same building and produce there.

As of now, the problem has not been completely resolved, but this month's shipments to Japan will be delivered safely.

That's good ^ ^

(Production has started successfully.)

When you think about why such a problem occurs in the first place, it is linked to the character of Mongolians and social issues.

For example, if you go to complain to the owner, you may end up getting angry instead, or you may be told that the heating repair is complicated and only the person in charge can understand it, so you cannot ask someone else to fix it.

The bad culture from the socialist era still remains and basically everyone only thinks about themselves.
As a result, people often end up tripping each other up without realizing that they are causing trouble to those around them.

These bad cultures from the socialist era have become social problems in Mongolia.

This time, I wanted everyone to know that "despite battling Mongolia's social issues, our artisans are working hard to produce products without giving up."

By the way, it's normal for these kinds of problems to occur every day, but the heating issue was the biggest problem we've had so far.

It was a problem I couldn't even imagine (laughs).

These kinds of problems, which are unthinkable in Japan, happen every day in Mongolia.

If we come across any other interesting problems, we'll keep you posted on the blog.

I'd like to end it here for this time.
We appreciate your continued support for Mongol Kobo.

Thank you very much.

Hariuna