Impact of COVID-19 on transportation

Due to the effects of the COVID-19 outbreak in Mongolia, where HushTugs are produced, transportation to Japan has become unstable.

As there have been almost no cases of infection in Mongolia, our production factories are operating normally and products are being produced without any problems.

Please note that for pre-ordered items that are out of stock, delivery may exceed the notified delivery date.

[Delivery history since the pandemic began]
・2020/12 Expected delivery date: 12/15 Actual delivery date: 12/20
・2020/11 Expected delivery date: 11/15 Actual delivery date: 11/14
・2020/10 Expected delivery date: 10/15 Actual delivery date: 10/10
・2020/09 Expected delivery date: 09/15 Actual delivery date: 09/04
・2020/08 Expected delivery date: 08/15 Actual delivery date: 08/15
・2020/07 Expected delivery date: 07/15 Actual delivery date: 07/12
・2020/06 Expected delivery date: 06/30 Actual delivery date: 06/20
・2020/05 Expected delivery date: 05/29 Actual delivery date: 05/15
・2020/04 Expected delivery date: 04/29 Actual delivery date: 04/17

Although the delivery date will not be significantly later than previously announced dates, we ask for your understanding that the delivery dates for pre-orders listed on the product page are only estimates.

You can cancel your order at any time after it has been placed, and there will be no cancellation fee.
We will also provide you with the latest information on the transportation status through regular notifications and individual contact, so please feel free to ask.

Thank you for your cooperation.